Privacy Policy

Who we are and what this covers

CristOS Dev, LLC ("CristOS," "we," "us," or "our") operates CristOS, an iPhone application for collaboration intelligence. CristOS helps people coordinate projects, collaborators, meetings, tasks, documents, check-ins, direct messages, project channels, team invitations, AI assistant actions, and project memory.

This Privacy Policy explains what information we collect, how we use and protect it, who we share it with, and the choices you have. It applies to the CristOS app and the website at cristosdev.com. By using CristOS, you agree to this policy.

Information we collect

We collect information you provide directly, information generated as you use CristOS, and a limited amount of technical information needed to operate the app securely.

Account and authentication

When you create an account we collect your first name, last name, email address, password, phone number, and ZIP code, and optionally your company and role. Authentication is handled by Supabase, which manages your login session. Passwords are stored by Supabase in hashed form; we do not have access to your plaintext password.

Profile data

Your profile may include your name, email, phone number, ZIP code, location, timezone, company, role, department, skills, bio, avatar, website, availability, team members, and related preferences.

Project and collaboration data

Project names, descriptions, priorities, statuses, team members and roles, tasks, blockers, due dates, documents, project memory, templates, and collaboration state.

Messaging data

Direct messages, project channels, group conversations, attachments, reactions, mentions, and team invitations.

Documents and files

Project documents and personal source materials you upload, along with extracted text, text chunks and embeddings, file metadata, and processing status used to make documents searchable and usable by AI features.

Voice and AI data

Voice assistant conversations, project context, phone-call transcripts, AI prompts and responses, document and image extractions, summaries, and project memory generated by AI features.

Notifications

In-app notifications, push notification device tokens, and read or resolved state.

Technical data

Device and app metadata, logs, diagnostics, timestamps, and identifiers needed for security and to operate the app.

How we use information

We use the information above to:

• Provide, maintain, and improve CristOS and its collaboration, messaging, document, voice, and AI features.
• Authenticate you, manage sessions, and keep your account and data secure.
• Coordinate projects, tasks, meetings, and team activity, and generate project memory and summaries.
• Send operational notifications, including push notifications and, only if you opt in, SMS messages.
• Provide support, respond to requests, and send transactional email such as confirmations, password resets, and team invitations.
• Detect, prevent, and address security issues, abuse, and technical problems, and comply with legal obligations.

AI processing

CristOS uses AI to assist with tasks such as summarizing projects, extracting text from documents and images, powering the voice assistant, and helping coordinate work. To do this, relevant content you provide, including messages, documents, project context, and voice transcripts, may be processed by our AI service providers described below solely to deliver these features to you.

AI output is assistive and may be incomplete or inaccurate. You are responsible for reviewing AI-generated suggestions before relying on them. We do not use your content to train third-party foundation models except as needed to provide the service, and our providers are contractually limited to processing data on our behalf.

Phone calls and SMS

CristOS can place AI-assisted outbound phone calls on your behalf after you confirm the action in the app. These calls are handled by Twilio, and call audio and transcripts may be processed by our AI providers to operate the assistant.

CristOS may also offer optional SMS notifications for operational and account purposes, such as meeting-readiness alerts, project and task reminders, requests for your input on a decision or blocker, and account or support notices. SMS is strictly optional. Providing your phone number during signup does not enroll you in SMS; enrollment requires a separate, explicit opt-in. You can opt out at any time by replying STOP or in app settings. See our SMS Terms for details.

CristOS SMS Notifications are optional. Message frequency varies. Message and data rates may apply. Users can reply STOP to opt out and HELP for help.

Push notifications

With your permission, CristOS sends push notifications through Apple Push Notification service (APNs). To deliver them we store a device token associated with your account. You can disable push notifications in your device settings at any time.

How we share information

We do not sell your personal information. We share information only with service providers that process it on our behalf to provide CristOS, and only as needed for that purpose:

• Supabase — authentication, database, file storage, edge functions, and secrets.
• Twilio — AI-assisted phone calls and, where you opt in, SMS notifications.
• Apple (APNs) — delivery of push notifications.
• OpenAI — AI features, embeddings, image and text extraction, and phone-call assistant logic.
• Anthropic (Claude) — AI assistant behavior.
• ElevenLabs — realtime voice assistant sessions.
• GoDaddy — transactional email and team invitations.

These providers process data only to provide CristOS services and are not permitted to sell your personal data. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer, in which case we will notify you of any material change.

Data retention

We keep your information for as long as your account is active and as needed to provide CristOS. When you delete content or your account, we delete or de-identify the associated data within a reasonable period, except where we must retain it to meet legal, security, or operational obligations. Backups are purged on a rolling schedule.

Your rights and choices

You can access and update most of your information directly in the app. You may also:

• Request a copy of the personal information we hold about you.
• Correct inaccurate information.
• Delete your account and request deletion of your data.
• Opt out of SMS at any time (reply STOP or use app settings) and disable push notifications in device settings.

To make a request, email privacy@cristosdev.com. We will verify your request and respond as required by applicable law. Depending on where you live, you may have additional rights under laws such as the GDPR or U.S. state privacy laws.

Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and reputable infrastructure providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your information, we will notify you and authorities as required by law.

Children and minors

CristOS is intended for users 18 years and older and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact privacy@cristosdev.com and we will delete it.

Where your data is processed

CristOS and its service providers may process and store information in the United States and other countries. Where required, we rely on appropriate safeguards for cross-border transfers. By using CristOS, you understand your information may be processed in these locations.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you in the app or by email. Your continued use of CristOS after an update means you accept the revised policy.

Contact us

• Privacy: privacy@cristosdev.com
• Support: support@cristosdev.com
• CristOS Dev, LLC, 6158 Sea Grass Ln, Naples, FL 34116